Follow new updates and improvements to RefNow.
We’ve introduced a highly requested update to help you manage candidate requests more efficiently. You can now archive candidate requests to keep your candidate list clear and focused.
Archived candidates aren’t gone; simply use the filters panel to display archived requests and unarchive them whenever needed.
This enhancement gives you greater control over how you organise and review candidates, helping you maintain a streamlined workflow.
We’re thrilled to introduce three powerful new question formats in the RefNow platform, designed to give you even deeper, more nuanced insights from your references.
You can now create custom reference questions using three brand-new formats:
Radio List: Present a set of options where the reference can select one answer. Great for clarity and consistency.
Multi-Select: Allow referees to choose up to five options from a list, ideal for capturing multiple relevant behaviours or qualities.
Continuum Slider: Let references place a candidate on a spectrum between two ends. For example:
If given an unsupervised week at work, they would...
A) Work to make the customer experience better
B) Focus on self-improvement and enjoyment
References can now drag a slider to indicate where they believe the candidate falls. This type of input is perfect for assessing tendencies and soft skills in a more balanced, human way.
These new formats are built to help you:
Craft more engaging, relevant questions
Gather richer, more actionable insights
Better assess cultural fit and working style
Tailor your reference process to match your organisation’s values
Head to your RefNow portal and edit or create a new custom question. You’ll now see the new format options available. Choose the one that best suits your question and your team's insight needs.
This feature set was shaped directly by feedback from our users. If you have ideas for what we should build next, we’d love to hear from you. RefNow is built to serve your process, not the other way around.
Hello RefNow Community,
We’re pleased to share our latest release, packed with improvements to help you manage your talent pool more effectively, and a few quality-of-life updates elsewhere in the app. Here’s what’s new:
Dashboard-Style Overview: At the top of the talent pool page, you’ll now see key stats displayed in a clean, at-a-glance dashboard.
Enhanced Sorting & Filtering: Filter and sort your talent pool by job title, date added, or free-text search to quickly zero in on the candidates you need.
In-Context Guidance: A new information popup walks you through how to use the redesigned talent pool, no more guesswork.
Bulk & Single Deletion: Need to remove outdated contacts? You can now delete one or multiple subscribers with a single click.
Traffic-Light Status Flags: We’ll introduce a simple green/yellow/red system so you can flag candidates by priority or progress.
Expanded Opt-In Questions: Soon, new questions (like location) will help you categorise and understand subscribers better before you start reaching out.
Improved Load Performance: We’ve squashed several bugs affecting initial request loading; expect faster, smoother performance.
Changelog Popup: The announcements dropdown now opens our changelog in a dedicated popup, so you can catch up on updates without leaving the page.
We’d love your feedback! If you have thoughts or suggestions, please click the Feedback button in your account menu to let us know.