Hello RefNow Community,

We’re pleased to share our latest update designed to streamline your workflow and enhance your overall experience. This update includes a series of thoughtful improvements and new features based on your valuable feedback.

1. Question Profiles Redesign V1 💅

We’ve refined the question profiles to make managing your references simpler and more efficient. Key enhancements include:

• Improved Drag & Drop: Enjoy smoother drag-and-drop functionality with a clear sorting order.

• Updated Visual Design: New colours for question types offer a cleaner, more intuitive look.

• Easy Switching: Quickly toggle between professional, personal, and academic questions.

• At-a-Glance Insights: Instantly see how many questions exist in each reference category without extra steps.

• Add Question Improvements: Our brand new interface makes it simpler to add questions, select different types, and clearly see more information about each question type.

2. Clone Question Profiles 🚀

We’ve FINALLY introduced the ability to clone existing question profiles. Now you can duplicate a profile and easily add or remove questions - eliminating the need to retype details or wait for support. This change gives you greater flexibility to customise your profiles on the fly.

3. Request a DBS Check Directly in RefNow ✨

In response to your feedback, you can now request a DBS check as a standalone option within the RefNow portal. Previously bundled with reference checks, this update allows you to manage DBS checks without using up your reference credits. A few administrative steps are required to set up your account for DBS checks - please reach out to our team if you’d like assistance with this process.

We’re committed to continuous improvement and hope these updates make your experience even better. If you have any questions or need support, our team is here to help.

Best regards,
The RefNow Team