Backlog
8Under consideration
Ability to customise emails without contacting support
It would be good to have the ability to edit email templates from within the RefNow portal.
Notification
It would be great to receive a notification when the full report was complete vs. each individual reference being completed. We’re new users, so there may be a feature for this already just not visible in our settings.
Package elements for candidates
We often find that once we set up a candidate on RefNow, it then turns out that they also need a DBS or that they already have one. Would be good to be able to edit elements required, once a request is created (e.g. take out DBS or add it to the request). Thanks!
Link to job board
When someone submits a referral, they are then asked if they’d like to learn more about our company. If they click "Yes," their name and phone number are collected. Rather than simply gathering their information, is there a way to enhance this process? Specifically, once they confirm their interest, could the confirmation page include a link to our job board—allowing them to view and explore current opportunities and apply directly? This approach would offer a more engaging experience, instead of us just collecting a list to contact later.
Teams have individual credits
Each team to have their own individual credit allowance set by the Super Admin
Request IP
Hi Team, I hope you are well. Would it be possible to be able to view the IP address of the referees? A lot of our candidates have oversea references and we would like to ensure we do our due diligence. Many thanks, Daniel
HiBob integration
Integration with HiBob so reference reports automatically upload
Edit name field
Please add the ability to to edit the name field for referees and candidates
Planned
1Committed and queued
In Progress
Actively being built
No In Progress issues
Done
28Recently shipped
Candidate Status
It would great if references could be separated by different categories such as ‘Completed’, ‘In Progress’ and ‘Requires Action’. This would make it easier when reviewing reference checks.
Archive
I haven’t found anything in the system to suggest that you can archive a check. It would be useful to be able to file a check once we have completed it but have the option to go back and look at it if necessary eg if there could be a name search that could be on open or archived requests.
Additional reminders required
After 1 week - no further email reminders are being sent to the candidate or referee so if either are on annual leave for 1 week (or 2!) we will need to then step in and chase this missing information 1 week is simply not enough time period
Edit/Remove
Would be nice to be able to edit or remove employment gaps that we have uploaded
Reference request
Would be nice to see which references were actaully been requested from the company, without having to put them in the comment box aswell
Completed
It would be handy to have a place where we can keep completed/old profiles without having to keep putting the filter on every time. It would also be handy to have the option to mare the candidate as completed, for when work is done our end in the background.
Deactivating Requests
Good afternoon, Would it be possible to add a feature where we can “deactivate” requests so that rather than showing up as incomplete, they show as withdrawn?
Request a DBS check from the RefNow portal
Allow users to request basic and enhanced DBS checks from the request form in the RefNow portal
Top tier service
Thank you for this service. Completely relieves the pressure off of our business in regard to due diligence.
Clone Question Profiles
We would love to be able to clone our own question profiles instead of reaching out to RefNow.