We’re thrilled to introduce three powerful new question formats in the RefNow platform, designed to give you even deeper, more nuanced insights from your references.

What's New?

You can now create custom reference questions using three brand-new formats:

• Radio List: Present a set of options where the reference can select one answer. Great for clarity and consistency.

• Multi-Select: Allow referees to choose up to five options from a list, ideal for capturing multiple relevant behaviours or qualities.

• Continuum Slider: Let references place a candidate on a spectrum between two ends. For example:
  

  If given an unsupervised week at work, they would...
  A) Work to make the customer experience better
  B) Focus on self-improvement and enjoyment
  

  References can now drag a slider to indicate where they believe the candidate falls. This type of input is perfect for assessing tendencies and soft skills in a more balanced, human way.

💡 Why This Matters

These new formats are built to help you:

• Craft more engaging, relevant questions

• Gather richer, more actionable insights

• Better assess cultural fit and working style

• Tailor your reference process to match your organisation’s values

How to Start Using Them

Head to your RefNow portal and edit or create a new custom question. You’ll now see the new format options available. Choose the one that best suits your question and your team's insight needs.

❤️ Built with Your Input

This feature set was shaped directly by feedback from our users. If you have ideas for what we should build next, we’d love to hear from you. RefNow is built to serve your process, not the other way around.